What is the Impact?

As investment in infrastructure increases we need to continue to ask questions about how trust relationships are developed with said infrastructure. The following are questions that can be used to reflect on current levels of trust and continued what needs to change in the future:
Who is running and maintaining these infrastructures? Are they reliable? What data is being collected by operators? Where is it stored? Is there a governmental role in infrastructure development? If so, what is it? How much control to they ultimately have over the physical and digital aspects of the infrastructure (i.e. data collection, maintenance in disasters, etc.)?

Why is this difficult?

Building trust is difficult, but rebuilding it can be even more difficult. When there are infrastructural failures, limits to infrastructure availability, or discrimination during the development of infrastructures, trust in infrastructure can be weakened or eliminated. If members of a community do not feel as if they have the agency to advocate for their communities and broadband infrastructure rights, these trust relationships can be difficult to maintain. This becomes more pronounced when more parts of everyday life, such as school or work, become tied to the availability and reliability of broadband infrastructure.